The Victorian Energy Upgrades (VEU) rebate provides substantial savings for residents in the northern suburbs of Melbourne, potentially reducing the cost of upgrading to a new reverse cycle heating system by £3,000 to £5,000. This detailed guide explores how the rebate functions, its various components, and the eligibility criteria that must be met.

How Does the VEU Rebate Work?
The Victorian Energy Upgrades programme is a government initiative designed to encourage the transition from gas heating to electric heating solutions. When you replace an outdated gas heater with a modern reverse cycle system, you become eligible for this rebate. Importantly, the rebate is applied directly at the point of sale, eliminating the need for post-installation paperwork.
It is essential to understand that the VEU rebate applies specifically when replacing gas heating systems. If you are installing a new heating system in an area that previously lacked heating, you will not qualify for the rebate. This distinction is crucial as you begin to gather quotes.
What Are the Financial Benefits of the VEU Rebate?
The rebate amount varies depending on the size of the system and the number of indoor outlets. Below is a summary of pricing that reflects the VEU rebate:
- 12.5kW system with 6 indoor outlets: Starting from £6,300, all-inclusive
- 17kW system with 10 indoor outlets: Starting from £7,300, all-inclusive
The term “all-inclusive” indicates that this price covers supply, installation, and the removal of your old gas system. You can expect no hidden charges on your invoice.
Without the rebate, these systems would typically incur an extra cost of £3,000 to £5,000. The rebate amount is linked to the reduction in greenhouse gas emissions achieved by transitioning from gas to electric; larger systems that significantly lower emissions qualify for a higher rebate.
Effective Strategies for Comparing Quotes
When requesting quotes, ensure you are comparing equivalent services. Some quotes may present the price before the rebate and list the rebate as a separate line item, while others, including ours, provide the final price after the rebate has been included. A seemingly cheaper quote may be misleading if it does not encompass installation costs or the rebate.
Always ask each installer: is this price inclusive, and does it include the VEU rebate?
Am I Eligible to Receive the VEU Rebate?
In the northern suburbs of Melbourne, the primary requirement for eligibility is that you must be replacing an existing gas heater with a new electric heating and cooling system. This must be a direct replacement; upgrades do not meet the eligibility criteria.
If your home has never had gas heating or if you are simply adding cooling to a room, we can assist with the installation. please be aware that the VEU rebate may not apply in these circumstances.
Our Professional Installation Services
We specialise in the installation of ducted reverse cycle systems in areas such as Craigieburn, Greenvale, Roxburgh Park, Mickleham, Donnybrook, Beveridge, and other northern suburbs of Melbourne. Our focus is exclusively on new installations, and we do not offer repair or servicing for existing systems.
If your gas system is malfunctioning and needs repairs, please note that we do NOT provide repair services. If you are ready to replace it entirely with a new reverse cycle system and take advantage of the VEU rebate, we are here to help.
Get Your Customised Quote Today
Reach out to us by phone or through our online form to receive an accurate quote tailored to your home. We will assess the appropriate system size, determine the number of outlets required for your layout, and provide you with a final all-inclusive price that includes the VEU rebate.
Discover more about VEU rebate eligibility and programme details →

Frequently Asked Questions About the VEU Rebate
Is the VEU rebate accessible to all residents of Victoria?
The VEU programme is available throughout Victoria, but the rebate specifically applies when replacing an existing gas heating appliance. For instance, switching from ducted gas heating to a new reverse cycle ducted system qualifies for the rebate.
Do I need to apply for the rebate on my own?
No, you do not need to independently apply for the rebate. We handle all the necessary VEU paperwork during your installation. The rebate amount is deducted directly from your total invoice, allowing you to pay only the final amount.
How long does the installation take?
Typically, a ducted reverse cycle installation requires one to two days, depending on the size of your home and the number of outlets needed.
Which suburbs do you serve?
Our service area includes Craigieburn, Greenvale, Roxburgh Park, Mickleham, Donnybrook, Beveridge, and the surrounding northern suburbs of Melbourne. Please contact us to confirm if your suburb is included.
Can I receive the VEU rebate for split systems instead of ducted systems?
We focus solely on ducted systems; therefore, if you need split systems, we may not be the best fit for your requirements. We can assist with ducted gas-to-electric upgrades that qualify for the VEU rebate.
Beyond Heating and Cooling installs ducted reverse cycle systems across Melbourne’s northern suburbs, with a focus on new installations. For further information regarding the VEU rebate, please visit our website.
Original Article First Published At: VEU Rebate Explained: What You Get When You Switch from Gas Heating
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